All sales are available for shipping within the 48 contiguous states. All products manufactured by Architectural Mailboxes are shipped via UPS from Torrance, California within 2-3 business days. Architectural Mailbox products (Coronado, Bellevue, Peninsula and Lunada) have a warranty for one year from date of shipping for defects in materials or workmanship. The warranty is for factory replacement or repair, at their discretion, of defective goods. The warranty does not cover damage resulting from accident, misuse or abuse. In addition, this warranty does not cover returns from the consumer due to consumer's change of heart regarding the product purchase for reasons other than defects in the materials or workmanship. This warranty is valid only in the U.S.A All returns must have a Return Goods Authorization (RGA) number. Contact Adorable Mailboxes to obtain the RGA number before shipping the product back to the manufacturer. In the event there is a valid claim for a defect in material or workmanship, the manufacturer will pay for the cost of shipping the returned product. Shipping charges for goods returned to Architectural Mailboxes (Manufacturer) for an item refused by the customers will be charged to the customers’ credit card.
All Special Lite Products are shipped witin the 48 contiguous states and shipped via UPS from Loyalhanna, PA. All products manufactured by Special lite ( SKU # beginning with an "S") have a warranty for 1 year from date of purchase for any defects in material or workmanship under normal use and service. Special Lite Products company Inc.’s obligation and liability under this warranty is expressly limited to repairing or replacing, at Special Lite Products Inc.’s option, within (1) One year from date of purchase, any part or parts which may prove to be defective under normal use and service, but only after examination by Special Lite Products Co. Inc. discloses said part or parts to be defective. This warranty does not apply to any products which have been improperly installed, overloaded, abused, misused, or altered in any manner. For more information regarding the warranty for Special Lite Products go to their website at specialliteproducts.com. All returns must have a Return Goods Authorization (RGA) number. Contact Adorable Mailboxes to obtain the RGA number before shipping the product back to the manufacturer.
In the event of damage in shipping, contact Adorable Mailboxes for instructions regarding claims with shipper. All other non-damaged returns of Special Lite Products are subject to a 20% restocking charge.
All sales of Whitehall Mailboxes are available for shipping within the 48 contiguous states. All products manufactured by Whitehall Products are shipped via UPS from Montague, MI within 14-21 business days. Whitehall Mailbox products (Curbside and Wall Mounted) have a warranty for one year from date of shipping for defects in materials or workmanship. The warranty is for factory replacement or repair, at their discretion, of defective goods. The warranty does not cover damage resulting from accident, misuse or abuse. In addition, this warranty does not cover returns from the consumer due to consumer's change of heart regarding the product purchase for reasons other than defects in the materials or workmanship. This warranty is valid only in the U.S.A All returns must have a Return Goods Authorization (RGA) number. Contact Adorable Mailboxes to obtain the RGA number before shipping the product back to the manufacturer. In the event there is a valid claim for a defect in material or workmanship, the manufacturer will pay for the cost of shipping the returned product. Shipping charges for goods returned to Whitehall Products (Manufacturer) for an item refused by the customers will be charged to the customers' credit card. PERSONALIZED ITEMS CAN NOT BE CANCELED OR REFUNDED